Staff of Veterinary Care of Ithaca

Jennifer Brown, Director of Administration

Veterinary Care of Ithaca, New York

Jennifer Brown has worked at Veterinary Care of Ithaca since February 2008. As Office Manager she is responsible for team management, scheduling, internal marketing, and ensuring overall client service satisfaction. She has a bachelor's degree from Wells College and is a native of Ithaca.

Jennifer has two cats, Dash and Smokey Grace and a dog, Boo. When she's not at work she can be found hiking the local gorges, going to parks with her dog and family, kayaking in Cayuga Lake and spending time with her son and husband.

Veterinary Care of Ithaca, New York

Carrie Diamond, Veterinary Technician

Carrie Diamond is a licensed veterinary technician at Veterinary Care of Ithaca. She joined the team in October 2008. Carrie enjoys working with patients and learning from the veterinarians at Veterinary Care of Ithaca.

Carrie has an associates degree in applied science in Veterinary Technology from Alfred State College and is a licensed veterinary technician in the state of New York.

"The staff here is truly my second family," says Carrie. "Our clients are always coming in with a smile and it's great to see the same patients grow over the years. Also, I believe that we give our patients the best care possible."

At home, Carrie has two cats, General and Karat. She has a passion for comics and works with groups that make the comic, fantasy and science fiction fields more accessible to women. She is also an avid reader and regularly travels to Buffalo to see her family.

Veterinary Care of Ithaca, New York

Katy Janower, Veterinary Technician

Katy Janower joined the team at Ithaca Veterinary Care in October 2016. As a veterinary technician, she is responsible for assisting the veterinarians during appointments and with treatment. Cheerful and always ready to help, Katy's favorite part of the job is getting to interact with all the different clients and their pets while providing outstanding veterinary care. Katy holds both a bachelor's degree in music and an associate degree in veterinary technology, and has recently passed the Veterinary Technician National Exam.

"I love the atmosphere of Veterinary Care of Ithaca," Katy says. "Everyone is pleasant and happy and it creates a really positive environment for the animals that come in."

At home, Katy has a 12-year-old Norwegian forest cat named Jack, a 4-year-old tortoise shell domestic shorthair named Luna, a 3-year-old tabby cat named Tonks, a 3-year-old Blue Quaker parrot named Jellybean and a 4-year-old Dwarf Lionhead rabbit named Polly. In her free time, Katy enjoys reading, watching TV, playing board games and hiking around the water falls in the Ithaca area.

Caleb Wilson, Veterinary Nurse

Veterinary Care of Ithaca, New York

Veterinary nurse Caleb Wilson attended College of the Atlantic in Bar Harbor, ME where he earned a B.A.. In his role at Veterinary Care of Ithaca, he is responsible for assisting doctors during examinations and surgeries, helping clients in various capacities, caring for patients and performing laboratory work. "I enjoy working with patients, especially fearful or difficult animals," says Caleb. "I enjoy the challenge and appreciate the opportunity to make them more comfortable at the vet."

Caleb has two cats, Wesley and Dolly; a cattle dog mix, Griffin; and 11 goats. He spends much of his spare time caring for his pets, making cheese, eating good food, hiking with his dog, reading and kayaking.

Veterinary Care of Ithaca, New York

Jamie Small, Veterinary Nurse

Jamie Small is a veterinary nurse at Veterinary Care of Ithaca. She joined the team in March 2006.

Jamie enjoys interacting with clients and pets. "Every day I learn something new," she says. "It's amazing to work with great coworkers who are fun and caring."

Jamie has two cats, June June and Kelso; an English bulldog, Crusher; two potbelly bigs, four goats and several chickens. In her spare time she is often taking her children to their sporting events and raising her farm animals.

Christina Ryan, Lead Receptionist

Veterinary Care of Ithaca, New York

Lead receptionist Christina Ryan prides herself on providing a warm environment for pets and their owners. "I truly care and do as much as I can to help our clients," says Christina. She has worked at Veterinary Care of Ithaca since September 2006.

"I love the people I work with," says Christina. "They are all amazing and make our hospital fun and compassionate at the same time."

At home, Christina has three cats: Mittens, Kicker and Bootsie. She spends her time away from Veterinary Care of Ithaca with her family including her two kids Christopher and Madison, and enjoys gardening, walking through Treman Park and cooking.

Veterinary Care of Ithaca, New York

Laura Chouinard, Receptionist

Laura Chouinard joined the team at Veterinary Care of Ithaca in January of 2016. As one of our receptionists, she most enjoys being able to make a positive impact on the lives of pets and their owners throughout the community. Laura received her bachelor's degree from Buffalo State College. Buffalo, NY is her home base and she spends free time visiting there with her family and friends.

"My coworkers are all very friendly and treat each other like family," says Laura. "I also love that Veterinary Care of Ithaca is a fear-free practice and goes the extra mile to ensure both patients and clients are comfortable, safe and happy."

Laura has a mastiff mix named Sadie and a pitbull/shepherd mix named Merlin. Laura enjoys spending time outdoors, especially hiking with her husband Andy and their dogs Sadie, a Mastiff mix, and Merlin, a pit bull/German shepherd mix. She also enjoys kayaking, yoga and barre, shopping, dining out at local favorites and reading. Laura has a background in non-profits and volunteer work and takes pride in promoting animal welfare and rescue.

Veterinary Care of Ithaca, New York

Emily Richards, Receptionist

Emily Richards joined the client service team at Veterinary Care of Ithaca in August 2016. She brings over five years of experience to her job as receptionist, where she is responsible for making sure clients have prompt service in person or on the phone. It's also Emily's responsibility to ensure clients and patients have a great experience from the moment they walk in the door to the moment they walk out.

Previously, Emily worked as an administrative assistant and adoption coordinator at the Broome County Humane Society, where she learned a great deal about shelter medicine and how it differs from RDVM medicine. She is also knowledgeable about shelter pets, basic training and behavior modification for pets settling into their new homes.

"The staff here is wonderful—they are very friendly and accommodating," Emily says. "I love that this practice is very conscious of the atmosphere for patients, making it as calm and inviting as possible."

At home, Emily has a 7-year-old pug named Frank and a 5-year-old golden retriever named Jackson. In her spare time, she enjoys dog training, hiking and boating.

Abigail Dubbelde, Veterinary Assistant

Veterinary Care of Ithaca, New York

Abigail Dubbelde is a veterinary assistant at Veterinary Care of Ithaca. She became a member of our staff in May of 2016, having previously worked as an animal care technician and adoption counselor at the Tompkins County SPCA. Abigail assists our doctors with patient exams, surgery and ultrasounds.

Abigail says she enjoys working at Veterinary Care of Ithaca because of the people. "So many talented co-workers and lovely clients," she says. "Plus, sometimes it smells like bread since we are next to the Ithaca Bakery!"

Abigail has two cats, Cobain and Stanky. She enjoys fishing, going to concerts, camping, cooking, mini golf and building cat furniture in her spare time.

Veterinary Care of Ithaca, New York

Madeline, Mascot

Madeline is our resident team mascot. She enjoys napping on warm keyboards, coyly playing hard to get and sampling all lunches. Her talent of being a puur-fect feline provides much appreciated comfort to both our staff and clients. She is also a great advocate for adoption, as Madeline came to us from the Tompkins County SPCA.